iCare EHR
Reviews
Star rating
Rank in EHR
Pros and cons
Pros
- Customer Support
- Comprehensive Features
- Ease of Use
- Helpful
- Customizability
- Setup Ease
Cons
- Expensive
- Difficult Navigation
- Technical Issues
- Confusing Features
- Limited Features
- Integration Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 70.0% |
| Mid-Market | 30.0% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 9 | 4.7 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q4 | 2 | 5.0 |
Satisfaction ratings
What reviewers say
Outstanding System and a Phenomenal Support Team
“What I like most about iCare is the level of support and personal attention we have received. My practice is just starting, but it is built with the structure of a larger clinic, and iCare understood that right away. Damion and Mat have provided excellent support and training. Th”
Excellent EHR
“We reviewed different possibilities and found most of them to be complex, expensive, and difficult to use. We began testing the ICare EHR and we found it to be easy to implement and intuitive to use. It accomplishes more than we had expected at a very reasonable price.”
Mat and Jim Have been amazing through the entire process.
“The integrations have been seamless. Mat and Jim have always made themselves available whenever needed, even when out of town. They have demonstrated how to accomplish e-prescribing for my medical director and will always provide information when needed.”