G2 Vendor Directory

HelpNDoc

by IBE Software

18

Reviews

4.1

Star rating

#15

Rank in Help Authoring Tool (HAT)

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for HelpNDoc.

      Page views and citations · HelpNDoc

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from HelpNDoc.

      1

      Stonly

      1 switched

      Key stats

      —

      33

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business70.6%
      Mid-Market17.6%
      Enterprise11.8%

      Quarterly history

      QuarterReviewsStar rating
      2025 Q215.0
      2026 Q115.0

      Satisfaction ratings

      Ease of Use8.8
      Ease of Setup9.2
      Quality of Support7.8
      Meets Requirements8.4

      What reviewers say

      Un logiciel puissant qui tient ses promesses

      5.0

      “C’est peut-être le seul logiciel qui permet de créer facilement de la documentation au format CHM. L’interface est nickel, moderne, et l’utilisation reste simple et intuitive.”

      Responsable developpement

      Simply a product that works

      5.0

      “I have been using it for my online user manuals for decades now. I could not be without it.”

      Director

      Great Support

      5.0

      “I like the adaptability of the product and the online support is excellent”

      Owner