HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, booking and channel management, POS, event management, and guest experience tools in an all-in-one platform.
No patchwork of tools, no unnecessary interfaces—just a system that simply works.
Founded in 2017, HotelFriend is a leading German software development company based in Berlin, supporting hotels across the DACH region. Operations are run from a highly secure German data center, while specialized sales and support teams ensure fast implementation and smooth integration into daily operations. The highest standards of data protection and information security are guaranteed. The solution is ISO-9001 and ISO-27001 certified and complies with international regulations such as GDPR, PCI DSS, PSD2, and SOC 2—ensuring that hotel and guest data are always reliably protected.
Your smart all-in-one hotel software
PMS – Property Management System
Front-office operations and reporting
Billing and automated payments
Guest communication
Direct bookings with booking engine and website
Online bookings via channel manager
Online check-in and check-out
POS system with terminals
Digital guest journey
Event management
