Hostie
Reviews
Star rating
Rank in Restaurant Reservations
Pros and cons
Pros
- Efficiency
- Ease of Use
- Customer Satisfaction
- Setup Ease
- Reservation Management
- Helpful
Cons
- Reservation System Issues
- Update Issues
- System Errors
- Lacking Features
- Setup Difficulty
- Limited Customization
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 76.5% |
| Mid-Market | 23.5% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 6 | 4.8 |
| 2025 Q4 | 3 | 4.5 |
| 2026 Q1 | 11 | 4.4 |
| 2026 Q2 | 3 | 5.0 |
Satisfaction ratings
What reviewers say
Empowers Us to Focus More on Hospitality
“I like that Hostie was made by restaurant owners who understand the problems we face in the industry. The software reflects that and helps in the most concise way. I also use the transcript dashboard the most to monitor anything on follow-up.”
Hostie Makes Reservations Easy—No matter how busy we are
“Hostie has been great with helping to answer calls coming into our restaurant. It allows for many questions to be answered and create reservations even when we are closed. The Hostie team has also been a huge help in the addition of the product. Could not be happier!”
Efficient Phone Calls Management
“I like how Hostie has reduced the time our host spends on the phone and can handle multiple calls at the same time. The initial setup of Hostie was super easy.”