G2 Vendor Directory
16

Reviews

4.8

Star rating

#18

Rank in Emergency Notification

Pros and cons

Pros

  • Customer Support
  • Notifications
  • Scalability
  • Communication Efficiency
  • Ease of Use
  • Alerting System

Cons

  • Difficult Navigation
  • Customization Difficulty
  • Difficult Setup

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Hiplink.

Page views and citations · Hiplink

Source: G2 review data

Losing to

Based on reviewers of other products who said they switched from Hiplink.

Key stats

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81

Mid-Market

3

Adoption by company size

SegmentShare of reviews
Small Business31.3%
Mid-Market56.3%
Enterprise12.5%

Quarterly history

QuarterReviewsStar rating
2025 Q164.8

Satisfaction ratings

Ease of Use9.2
Ease of Setup9.0
Quality of Support9.7
Meets Requirements9.8

What reviewers say

HipLink is for every situation

5.0

“We use HipLink along with their CAD integration for automated notifications to all our first responders and affiliated agencies such as schools and MCOT. Since we began using it several years ago, we realized the value of it. It is a product we could not do without, and we are co”

Manager

Outstanding Support

5.0

“Easy to get started. Any questions I had with setup, were answered with a phone call from support within 1 hour of submitting the request via email. We use this system daily for ease of notifications sent through our CAD system, typically over 300 per day.”

IT Specialist

Hiplink is awesome!

5.0

“Customer service and technical support at Hiplink is top notch. I work with a lot of vendors on various technical projects and the Hiplink team is above and beyond helpful. We are an office of about 200 employees that communicate with about another 1,000 affiliates of our organiz”

Communications Supervisor