G2 Vendor Directory

Guidewire BillingCenter

by Guidewire

10

Reviews

3.9

Star rating

#2

Rank in Insurance Billing

Pros and cons

Pros

  • Automation
  • Process Streamlining
  • Flexibility
  • Activities Management
  • Integrations
  • Efficiency

Cons

  • System Complexity
  • Inefficiency
  • Policy Management Issues
  • Data Management
  • Policy Management
  • Slow Performance

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Guidewire BillingCenter.

Page views and citations · Guidewire BillingCenter

Source: G2 review data

Losing to

Based on reviewers of other products who said they switched from Guidewire BillingCenter.

Key stats

-100.0%

30

Enterprise

2

Adoption by company size

SegmentShare of reviews
Small Business33.3%
Mid-Market22.2%
Enterprise44.4%

Quarterly history

QuarterReviewsStar rating
2024 Q413.5
2025 Q414.5
2026 Q213.5

Satisfaction ratings

Ease of Use8.0
Ease of Setup8.6
Quality of Support8.6
Meets Requirements8.9

What reviewers say

Guidewire Billing: Everything under one location

2.5

“Billing centre has plenty of actions to take control of how our customers payments are made, suspended and canceled. There's also plenty of information about history of payments which is very useful as an insurance representative.”

Multifunction Customer Contact Representative

Guidewire Billing center

4.5

“Overall the project was a success and we have implanted Guidewire Billing Center. The application is a huge step up from our previous system.”

Sr. Account Manager