Graphite Connect
31
Reviews
4.4
Star rating
#18
Rank in Supplier Relationship Management (SRM)
Pros and cons
Pros
- Ease of Use
- Customer Support
- Easy Implementation
- Collaboration
- Automation
- Integrations
Cons
- Onboarding Difficulties
- Not User-Friendly
- Vendor Management
- Integration Issues
- Poor Customer Support
- Poor Notifications
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
52
Enterprise
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 3.4% |
| Mid-Market | 6.9% |
| Enterprise | 89.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 9 | 4.0 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q4 | 6 | 3.8 |
| 2026 Q1 | 1 | — |
Satisfaction ratings
Ease of Use8.6
Ease of Setup8.5
Quality of Support8.9
Meets Requirements8.8
What reviewers say
Supplier Onboarding - Best Choice
5.0
“In any given month, we find that 5–10% of our new supplier onboarding requests are for suppliers that already exist in Graphite Connect, which is very pleasing. The team is also very responsive to our needs, and they continue to add new features that enhance the product, includin”
Automated Onboarding with Some Setup Challenges
3.0
“I like the platform experience for the vendors. The automated validations are nice and trustworthy, making the process more accurate and allowing for faster validations.”
User-Friendly Interface Makes Tasks Effortless
4.0
“Interface is clean and easy for end user to use for the most part.”