G2 Vendor Directory

Google Enterprise Search

by Google

39

Reviews

4.6

Star rating

#2

Rank in Google Workspace Office Tools

Pros and cons

Pros

  • Ease of Use
  • Convenience
  • Setup Ease
  • Document Management
  • Simple
  • Speed

Cons

  • Limited Customization
  • Pricing Issues
  • Template Limitations
  • Inefficient Search Functionality
  • Complex Setup
  • Poor Customer Support

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Google Enterprise Search.

Page views and citations · Google Enterprise Search

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Google Enterprise Search.

Key stats

—

79

Mid-Market

1

Adoption by company size

SegmentShare of reviews
Small Business30.8%
Mid-Market51.3%
Enterprise17.9%

Quarterly history

QuarterReviewsStar rating
2024 Q415.0
2025 Q124.5
2025 Q424.5
2026 Q115.0
2026 Q334.2

Satisfaction ratings

Ease of Use9.3
Ease of Setup9.4
Quality of Support9.5
Meets Requirements9.3

What reviewers say

Reliable Search with Relevant Results

4.0

“What I like most about Google Enterprise Search is its ability to quickly provide relevant and accurate search results. As a QA Analyst, I have worked with Google Enterprise Search as part of our application’s search functionality. I test different search scenarios, including key”

Sr. QA Analyst

A Good Search Tool for Finding Information Quickly

4.0

“I like that Google Enterprise Search makes it easier to find information across different business resources in one place. The search is generally fast and relevant, and it saves time when I need to locate documents or information quickly.”

Software Engineer

A Flexible Search Solution for Content-Heavy Websites

4.5

“What I like most is the search experience it gives us on our Toastmasters website. The results are quick and usually relevant, so users can find website content without going through multiple pages. From the development side, I also like that we could integrate it into our existi”

Senior Software Engineer