G2 Vendor Directory

HappySignals Experience Management for IT

by HappySignals OY

29

Reviews

4.8

Star rating

#12

Rank in Digital Employee Experience (DEX) Management

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for HappySignals Experience Management for IT.

      Page views and citations · HappySignals Experience Management for IT

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Key stats

      -100.0%

      96

      Enterprise

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business0.0%
      Mid-Market0.0%
      Enterprise100.0%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q215.0

      Satisfaction ratings

      Ease of Use9.7
      Ease of Setup9.1
      Quality of Support9.9
      Meets Requirements9.4

      What reviewers say

      Fantastic Experience Management tool backed with excellent and knowledgeable vendor support

      5.0

      “Solution that helps ITSM tool gather and interpretate large amount of quality customer experience data. The data this tool gathers allows IT Teams to quickly identify positive and negative feedback from the end user, which really helps IT to prioritise key improvements.”

      Account Manager

      HappySignals lives up to their values!

      5.0

      “The platform is very intuitively to use and updates are regularly shared via newsletter. The HappySignals team is very responsive, helpful and happy! Suggestions are welcomed and solutions are found together, it is clear that HappySignals values a good relationship with their c”

      Customer Success Manager

      Thankfully not like the others..

      4.5

      “The straightforward approach combined with a genuine interest in their customer's needs. Always supporting customers through the CX journey to ensure the customer has maximum benefit. No sales pressure; it is a refreshing experience and engaging environment when working with the”

      Executive Sponsor