Follett Facilities Schedules
Reviews
Star rating
Rank in Venue Management
Pros and cons
Pros
- Ease of Use
- Communication
- Task Management
- Team Collaboration
- Customer Support
- Planning Efficiency
Cons
- Complexity
- Grouping Issues
- Learning Curve
- Time-Consuming
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 10.7% |
| Mid-Market | 76.8% |
| Enterprise | 12.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 3 | 4.2 |
| 2025 Q2 | 1 | 4.5 |
Satisfaction ratings
What reviewers say
MasterLibrary Scheduling Software
“Our school district began using ML Schedules and Work Orders in 2023. We have seen a lot of value in using ML for facility reservations for all of our internal and external groups. It's calendar is very beneficial for all of our district staff to have access and be able to know”
Good for Basic Schedule and Room Use Coordination
“I like the ways different elements are broken down to focus on the logistics needed for a particular event. It also has a very useful cross-check feature so you can get a quick look at potential conflicts.”
Works, but getting a space scheduled at our building is tough
“Works pretty well...would potentially like faster/instant approval if no reservation conflict exists”