FastPass SSPR
Reviews
Star rating
Rank in Self-Service Password Reset (SSPR) Tools
Pros and cons
Pros
- Features
- Access Control
- Customer Support
- Ease of Use
- Flexibility
- Customization
Cons
- Poor Interface Design
- Security Risks
- Difficult Learning
- Password Issues
- Difficult Navigation
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 15.4% |
| Mid-Market | 7.7% |
| Enterprise | 76.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 3 | 5.0 |
| 2025 Q1 | 1 | 5.0 |
| 2026 Q2 | 3 | 5.0 |
Satisfaction ratings
What reviewers say
Flexible Per-Group MFA with Strong AD/Entra Integration at Scale
“The per-group authentication configuration is what sold us. At Goldman, a blanket verification approach doesn't survive internal audit scrutiny, so being able to assign distinct MFA flows by user segment was a genuine requirement, not a nice-to-have. AD and Entra integration held”
Reliable SSPR that earns its place in a regulated banking environment
“The MFA flexibility is what won us over. We can configure different authentication flows per user group front-office, back-office, remote staff which matters in banking where a blanket approach doesn't cut it. The manager-approval workflow adds a compliance-friendly oversight la”
Stable SSPR
“The flexibility lets us connect ot both Entra and Active Directory. Staff uses DUO for Authenticationand student a bit of a mix, moste Email and SMS pin codes.”