FACTS Financial Aid Management
39
Reviews
4.5
Star rating
#1
Rank in Scholarship Management
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
67
Small Business
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 66.7% |
| Mid-Market | 33.3% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 36 | 4.5 |
Satisfaction ratings
Ease of Use8.7
Ease of Setup8.5
Quality of Support9.5
Meets Requirements9.1
What reviewers say
Easy to use
5.0
“functional and gives you a summary. Outlines all specifics of the families”
Great Customer service
5.0
“The staff at FACTS has helped me transition into a new role at a private school in Dallas. They are always willing to help and to take a minute (or 30) to make sure I understand the processes. I love being able to view the account as the parent, because once I can see what they”
Easy to manage scholarships
4.5
“FACTS allows us to effectively manage and administer our tuition assistance program. It is fairly easy to use and makes annual enrollment smoother.”