eZCom Software EDI
Reviews
Star rating
Rank in Integration Brokerage
Pros and cons
Pros
- Customer Support
- Ease of Use
- Knowledgeable Support
- EDI Integration
- Setup Ease
- Response Time
Cons
- Poor Interface Design
- Not User-Friendly
- Poor Customer Support
- Learning Curve
- Technical Issues
- Expensive
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 82.8% |
| Mid-Market | 16.1% |
| Enterprise | 1.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 9 | 4.9 |
| 2025 Q1 | 11 | 4.9 |
| 2025 Q2 | 12 | 4.8 |
| 2025 Q3 | 9 | 4.8 |
| 2025 Q4 | 17 | 4.7 |
| 2026 Q1 | 22 | 4.7 |
| 2026 Q2 | 8 | 4.9 |
| 2026 Q3 | 7 | 4.6 |
Satisfaction ratings
What reviewers say
Fast, Reliable EDI That’s Easy to Use
“I find eZCom Software EDI fast and reliable. It’s easy to use, and the setup was very easy. I value Lingo, and I love the program.”
Streamlined Order Processing with Top-Notch Support
“I love how streamlined and user-friendly eZCom Software EDI is, solving the problem of manually filling out all the documents our customers require. I appreciate the simple-to-use interface and the variety of functions it offers. The initial setup was very easy, and the customer ”
Easy, Reliable EDI Support from a Great Team
“What we like best is how easy the eZCom team is to work with. Their entire support team is U.S.-based, responsive, knowledgeable, and patient. Communication is always clear, and when an issue comes up, we can quickly reach someone who understands our business and helps us find a ”