ExpertCallers

#1 in Contact Center Outsourcing Services

Princeton, US

Products on G2

Total reviews

5.0

Avg. star rating

ExpertCallers ranks #1 in Contact Center Outsourcing Services.
Reviews across ExpertCallers's portfolio declined 53.8% quarter-over-quarter.
ExpertCallers's 1 product span 2 categories on G2.
Mid-Market is the largest segment among reviewers, at 61.9%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across ExpertCallers's products.

Page views and citations · ExpertCallers

Source: G2 review data

Key stats

-53.8%

Mid-Market

2002

361

Princeton, US

Adoption by company size

Segment	Share of reviews
Small Business	28.6%
Mid-Market	61.9%
Enterprise	9.5%

Quarterly history

Quarter	Total reviews	Avg. rating
2026 Q1	3	4.8
2026 Q2	13	5.0
2026 Q3	6	5.0

About ExpertCallers

ExpertCallers is a global provider of customer relationship management and contact center solutions, helping businesses build meaningful customer interactions and long-term loyalty. A division of Flatworld Solutions, the company has been delivering process-driven, scalable support services since 2002. Built on a strong foundation of operational excellence, ExpertCallers integrates structured workflows with Lean Six Sigma (LSS) methodologies to ensure consistency, efficiency, and continuous improvement across every engagement. What began as a small team serving a handful of clients has evolved into a global operation supporting businesses across multiple continents. This growth has been driven not just by scale, but by a disciplined approach to systems, a skilled workforce, and a long-term commitment to client success. Today, ExpertCallers offers a comprehensive suite of contact center services, including inbound and outbound support, technical assistance, telemarketing, CATI, email, and chat, delivered through both traditional and AI-augmented models. By combining human expertise with intelligent automation, the company enables organizations to enhance customer engagement, improve operational efficiency, and deliver consistent, high-quality experiences at scale.

Products

ExpertCallers

by ExpertCallers · 22 reviews

5.0

Showing 1 of 1

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