DrChrono by EverHealth.
45
Reviews
3.4
Star rating
#11
Rank in Physical Therapy
Pros and cons
Pros
- Ease of Use
- Efficiency
- Affordable
- Helpful
- Professionalism
- Reporting
Cons
- Poor Customer Support
- Technical Issues
- Interface Issues
- Software Bugs
- Poor Navigation
- Poor Responsiveness
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
12
Small Business
9
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 75.6% |
| Mid-Market | 24.4% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 0.0 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q4 | 2 | 1.3 |
Satisfaction ratings
Ease of Use8.0
Ease of Setup7.6
Quality of Support6.3
Meets Requirements8.0
What reviewers say
Everhealth’s Support Won Us Back—User-Friendly DrChrono with Great Updates
4.5
“Previously prior to Everhealth taking over DrChrono, the customer service was horrible when something didnt work. They never communicated with us and months would go buy and the issue still existed. We were in the process of changing EMR systems, when Benjamin from Everhealth got”
Dr. Chrono use
5.0
“The most helpful use for Dr. Chrono, is the information is readily available, and laid out professionally. It is quick and easy to use.”
Avoid at all cost!
0.0
“They used to be somewhat competent prior to the acquisition.”