G2 Vendor Directory

Help & Manual

by EC Software

22

Reviews

4.8

Star rating

#11

Rank in Help Authoring Tool (HAT)

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Help & Manual.

      Page views and citations · Help & Manual

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from Help & Manual.

      Key stats

      —

      90

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business86.4%
      Mid-Market4.5%
      Enterprise9.1%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.9
      Ease of Setup9.2
      Quality of Support9.6
      Meets Requirements9.5

      What reviewers say

      Quick Document Merge

      4.5

      “The capacity to swiftly and seamlessly combine document elements and repurpose content is very nice. Help & Manual is an affordable product that is simple for beginners.”

      Assistive Technology Specialist

      Tool with potential grains

      4.0

      “The ability to reuse the material and recompose the document by merging the parts simply and quickly”

      Titolare

      My Go to For Help Files and Documentation and Guide-Books

      5.0

      “Both reliable (crash-proof) and intuitive. I have been working in outline form since college and this program pulls together massive help file and documentation projects with ease. Being able to write it once and use a few compile directives to hid things that are not needed in”

      Managing Director