DocuSign Identify
16
Reviews
4.6
Star rating
#18
Rank in Identity Verification
Pros and cons
Pros
- E-Signature Convenience
- Speed
- Identity Verification
- Fraud Prevention
- Security
Cons
- Inefficiency
- Expensive
- OCR Issues
Traffic & LLM citations
Source: G2 review data
Key stats
-100.0%
75
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 43.8% |
| Mid-Market | 43.8% |
| Enterprise | 12.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 1 | 3.5 |
| 2026 Q1 | 4 | 4.5 |
| 2026 Q2 | 2 | 4.8 |
Satisfaction ratings
Ease of Use8.6
Ease of Setup8.4
Quality of Support9.0
Meets Requirements9.2
What reviewers say
Creates a Permanent PDF Record of Every Signed Contract
4.5
“It creates a .pdf of what you have signed, so that you have a permanent record of the contract.”
Fast, Anywhere Signatures in Minutes with DocuSign
5.0
“In docusign i can just send the document for signature in online, wherever the person is i can just send it through docusign i get the signature within a minute”
Reliable Identity Verification for Signing Official Documents
4.5
“It enables proper confirmation of identity when signing official documents, which helps reduce identity fraud.”