Descartes MyCarrierPortal
78
Reviews
4.8
Star rating
#6
Rank in Freight Management
Pros and cons
Pros
- Ease of Use
- Easy Setup
- Carrier Selection
- Customer Support
- Speed
- Easy Integrations
Cons
- Carrier Issues
- Missing Features
- Delays
- Slow Response Time
- Lack of Guidance
- Outdated Information
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
-26.3%
86
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 53.6% |
| Mid-Market | 43.5% |
| Enterprise | 2.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 15 | 4.9 |
| 2026 Q1 | 22 | 4.9 |
| 2026 Q2 | 19 | 4.6 |
| 2026 Q3 | 14 | 4.9 |
Satisfaction ratings
Ease of Use9.5
Ease of Setup9.4
Quality of Support9.2
Meets Requirements9.4
What reviewers say
Precautions and Red Flags Make Carrier & Broker Work Easier
5.0
“The precautions and red flags for carriers and brokers make the job easier.”
Easy, Intuitive, and Customizable for Our Business Needs
4.5
“It has an easy, intuitive interface with solid information, and it’s customizable to fit our business needs.”
Clear Carrier Insights and Performance Data in Descartes MyCarrierPortal
5.0
“Descartes MyCarrierPortal provides a lot of clear, easy-to-view information about carriers, which helps us verify their details. The performance information is also useful when deciding whether or not we want to use a particular carriers for our shipments.”