Descartes Forwarder Enterprise Suite
83
Reviews
4.3
Star rating
#8
Rank in Freight Management
Pros and cons
Pros
- Ease of Use
- Shipping Management
- Features
- Customer Support
- Speed
- Reporting
Cons
- Slow Performance
- Expensive
- Feature Issues
- System Downtime
- Outdated Information
- Limited Customization
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+83.3%
54
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 67.5% |
| Mid-Market | 23.8% |
| Enterprise | 8.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 5 | 3.8 |
| 2025 Q1 | 6 | 4.3 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q3 | 2 | 3.8 |
| 2025 Q4 | 12 | 4.0 |
| 2026 Q1 | 3 | 4.5 |
| 2026 Q2 | 12 | 4.4 |
| 2026 Q3 | 22 | 4.4 |
Satisfaction ratings
Ease of Use8.6
Ease of Setup8.3
Quality of Support8.9
Meets Requirements8.5
What reviewers say
Easy to use and Secure
5.0
“I like how easy it is to find all of my client's information in the same place as well as how secure it is”
Enhances Accuracy with Rapid Setup
5.0
“I find the workflow automation in Descartes Forwarder Enterprise Suite particularly useful. Also, the initial setup was quick, which I really appreciated.”
Boosts Shipment Visibility Smoothly
5.0
“I appreciate Descartes Forwarder Enterprise Suite for providing better shipment visibility, making it easier to follow freight progress and stay informed about shipment status. The initial setup went smoothly, which was a great benefit.”