G2 Vendor Directory

Cyara

#2 in Contact Center AI Observability

Redwood City, California

1

Products on G2

59

Total reviews

4.8

Avg. star rating

  • Cyara Platform ranks #2 in Contact Center AI Observability.
  • Reviews across Cyara's portfolio grew 1200.0% quarter-over-quarter.
  • Cyara's 1 product span 4 categories on G2.
  • Enterprise is the largest segment among reviewers, at 54.2%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Cyara's products.

Page views and citations · Cyara

Source: G2 review data

Key stats

+1200.0%

#2

4

Enterprise

2006

391

Redwood City, California

Adoption by company size

SegmentShare of reviews
Small Business23.7%
Mid-Market22.0%
Enterprise54.2%

Quarterly history

QuarterTotal reviewsAvg. rating
2025 Q2115.0
2025 Q315.0
2026 Q124.0
2026 Q215.0
2026 Q3134.8