ON24
1,245
Reviews
4.3
Star rating
#5
Rank in Virtual Event Platforms
Pros and cons
Pros
- Ease of Use
- Webinars
- Interactivity
- Customer Support
- Customization
- Analytics
Cons
- Learning Curve
- Limited Customization
- Improvement Needed
- Missing Features
- Integration Issues
- Expensive
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+14.3%
53
Mid-Market
9
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 18.4% |
| Mid-Market | 41.3% |
| Enterprise | 40.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 20 | 3.9 |
| 2025 Q1 | 6 | 4.8 |
| 2025 Q2 | 34 | 4.2 |
| 2025 Q3 | 8 | 4.1 |
| 2025 Q4 | 15 | 4.4 |
| 2026 Q1 | 19 | 4.7 |
| 2026 Q2 | 7 | 3.9 |
| 2026 Q3 | 8 | 4.0 |
Satisfaction ratings
Ease of Use8.6
Ease of Setup8.6
Quality of Support8.6
Meets Requirements8.8
What reviewers say
Excellent Support and Onboarding with Helpful Training Sessions
4.5
“SUPPORT / Onboarding. Training sessions and interactive Q&A session”
Great Audience Engagement Tools with Polls, Surveys, and Feedback Options
5.0
“It offers additional resources to interact with audiences, including polls, surveys, and other tools that help improve the attendee experience and make it easier to gather feedback.”
Easy Setup and Smooth Integrations Across Our Platforms
4.0
“Easy to set up, and the integrations work well with our platforms.”