G2 Vendor Directory

Swag.com

by Custom Ink

104

Reviews

4.6

Star rating

#11

Rank in Promotional Product Management

Pros and cons

Pros

  • Variety
  • Ease of Use
  • Customer Support
  • Wide Selection
  • Quality
  • Range

Cons

  • Time Consumption
  • Limited Variety
  • High Prices
  • Limited Selection
  • Lack of Variety
  • Limited Options

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Swag.com.

Page views and citations · Swag.com

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Swag.com.

Key stats

—

80

Mid-Market

1

Adoption by company size

SegmentShare of reviews
Small Business47.6%
Mid-Market48.5%
Enterprise3.9%

Quarterly history

QuarterReviewsStar rating
2024 Q444.8

Satisfaction ratings

Ease of Use9.5
Ease of Setup9.3
Quality of Support9.6
Meets Requirements9.6

What reviewers say

They've gone the extra mile

4.5

“Great options on merch - good range and having access to an account rep has been super valuable . I needed to get a few items fast and tehir CSM then worked to make that happen, including calling up the destination to ensure they were ready for delivery . Bravo !!! Loving the UI”

Operating Partner

Review of swag.com

5.0

“I like how streamlined and clean the entire website is. It's easy to integrate into any business' gift giving as there are so many quality products to choose from and the website seems very user friendly.”

Sales Intern

User-friendly platform with high-quality products and seamless service. Highly recommend!

4.5

“It offers a wide variety of high-quality products, from apparel to tech accessories, and provides an intuitive design process. The website is easy to use and navigate and customer support is very responsive.”

Digital Marketing Professional