G2 Vendor Directory

Dealertrack DMS

by Cox Automotive

43

Reviews

4.4

Star rating

#2

Rank in Car Dealer

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Dealertrack DMS.

      Page views and citations · Dealertrack DMS

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from Dealertrack DMS.

      Key stats

      -100.0%

      59

      Mid-Market

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business20.9%
      Mid-Market74.4%
      Enterprise4.7%

      Quarterly history

      QuarterReviewsStar rating
      2025 Q214.0
      2025 Q315.0
      2025 Q414.5
      2026 Q21—

      Satisfaction ratings

      Ease of Use9.1
      Ease of Setup8.7
      Quality of Support9.2
      Meets Requirements9.5

      What reviewers say

      Seamless Netchex Payroll Integration and Smoother Accounting Adjustments

      4.0

      “It integrates with our payroll system, Netchex. It also is great for getting car deals adjusted in accounting.”

      HR Manager

      Review on Dealertrack

      4.0

      “Provides tools that connect finance, contracting, and signing processes, enabling consumers to complete transactions seamlessly, regardless of location.”

      Virtual Assistant

      Daily use of this program

      4.5

      “It is straightforward to use and train employees on managing the program.”

      Service BDC Manager