Club (formerly Brandbassador)
Reviews
Star rating
Rank in User-Generated Content
Pros and cons
Pros
- Campaign Management
- Intuitive
- Monitoring
- Organization
- Helpful
- Partnerships
Cons
- Influencer Management
- Poor Customer Support
- Search Functionality Issues
- Integration Issues
- Filtering Issues
- Limited Functionality
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 66.7% |
| Mid-Market | 27.6% |
| Enterprise | 5.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 4.0 |
| 2025 Q1 | 1 | 5.0 |
| 2025 Q2 | 1 | 5.0 |
| 2026 Q1 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Great platform for micro-influencer activations!
“Club is an amazing tool if you plan to activate many influencers monthly or for specific campaigns. The NA-KD Influencer Marketing team had the pleasure of partnering with Club for our Black Week campaigns, with successful results! The team is great and always helpful.”
Always a pleasure!
“The organisation and how seemless it is to pull the data is easy, the tech teams response to fixing and glitches & taking ownership of helping with ambassadors makes it a lot easier. Rob Fox and Janey that help us within the UK daily, are the most fast paced & brilliant people t”
Absolutely Amazing!
“I am really loving the Brandbassador Platform! I have been working with Robert Fox, Technical Success Manager, directly for over a year and I can not express not only how helpful he is, but a true delight to work with! From last minute asstance to walking me through each step of ”