G2 Vendor Directory
22

Reviews

4.7

Star rating

#9

Rank in Auto Repair

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for CCC ONE.

      Page views and citations · CCC ONE

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from CCC ONE.

      Key stats

      -100.0%

      86

      Small Business

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business42.9%
      Mid-Market33.3%
      Enterprise23.8%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q215.0

      Satisfaction ratings

      Ease of Use9.2
      Ease of Setup9.1
      Quality of Support9.2
      Meets Requirements9.6

      What reviewers say

      CCC One Controls Our Entire Repair Workflow

      5.0

      “Our company uses CCC One as our management system. It lets us receive assignments from DRP partners and open shop assignments from Non-DRP insurance companies. It lets us text and email customers throughout repairs. It has a production board for us to monitor repairs with customi”

      Financial Controller/HR

      CCC is very user friendly

      5.0

      “CCC is very helpful for auto repair shops because it has great scheduling features, is very user-friendly, and is very convenient in the way you can track where a car is in the repair process. It also is convenient because you can update customers right through the program, throu”

      Damage Estimator

      Best Collision Repair Software for the money!

      5.0

      “It gives OEM part numbers with most part searches. I like that the system separates and calculates taxable and nontaxable items. I have used Mitchell and for the cost difference, I would definitely use CCC instead.”

      Auto Collision Repair