Canvs
147
Reviews
4.3
Star rating
#8
Rank in Text Analysis
Pros and cons
Pros
- Ease of Use
- AI Technology
- Insights Generation
- Customer Support
- Insights Analysis
- Helpful
Cons
- Software Instability
- AI Limitations
- Inaccuracy
- Slow Performance
- AI Inaccuracy
- Accuracy Issues
Traffic & LLM citations
Source: G2 review data
Key stats
—
56
Enterprise
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 32.0% |
| Mid-Market | 27.2% |
| Enterprise | 40.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 7 | 4.6 |
| 2025 Q1 | 6 | 3.9 |
| 2025 Q2 | 6 | 4.5 |
| 2025 Q3 | 10 | 4.0 |
| 2025 Q4 | 2 | 4.8 |
Satisfaction ratings
Ease of Use8.5
Ease of Setup8.4
Quality of Support9.3
Meets Requirements8.5
What reviewers say
User-Friendly Interface and Powerful analytics
4.5
“User-friendly interface and powerful analytics. Excellent customer service.”
Fast and accurate analysis for open-ended comments
4.5
“Before Canvs, I was spending weeks, tagging and theming open-ended comments, trying to tell a story of what guests are saying about our brand. I am now able to tell that same story, with more emotional analysis in just days.”
Good service
5.0
“Jenna, the PM assigned to our account, has been incredibly helpful and responsive.”