G2 Vendor Directory

Bloom Intelligence

by Bloom Intelligence

24

Reviews

4.7

Star rating

#3

Rank in Visitor Behavior Intelligence

Pros and cons

Pros

  • Automation
  • Business Growth
  • Customer Engagement
  • Communication
  • Real-Time Data
  • Customer Support

Cons

  • Missing Features
  • Software Errors
  • Poor Usability
  • UX Improvement
  • Software Bugs
  • Limited Functionality

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Bloom Intelligence.

Page views and citations · Bloom Intelligence

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Key stats

-100.0%

77

Mid-Market

4

Adoption by company size

SegmentShare of reviews
Small Business41.7%
Mid-Market45.8%
Enterprise12.5%

Quarterly history

QuarterReviewsStar rating
2025 Q115.0
2025 Q415.0
2026 Q215.0

Satisfaction ratings

Ease of Use9.0
Ease of Setup8.9
Quality of Support9.5
Meets Requirements9.3

What reviewers say

Excellent start to our Intelligence gathering

5.0

“The kind of data insights bloom has provided us in our lounges, we never knew we could have such information about the users. It has really changed the way we use data to transform it into decision making tools”

Head

Bloom Intelligence Feedback Enhancem

4.5

“The exceptional platform known as Bloom Intelligence comes with a wide range of capabilities that have proven to be quite useful. They provided timely answers to all of my questions and provided genuinely great customer service.”

Scientist

A Present-day Digital Guest Feedback Solution!

5.0

“We take Guest feedback and insight in our service and hospitality absolutely serious so we couldn't have hoped for a better platform. I like how it gives us a look in on guest sentiment, how it shows what they're talking about our facility online. It's all about positive interact”

Manager - Social Media