BirchStreet
22
Reviews
4.6
Star rating
#50
Rank in Procure to Pay
Pros and cons
Pros
- Online Ordering
- Procurement Efficiency
- Ease of Use
- Accounting Integration
- Inventory Management
- Integrations
Cons
- Search Difficulty
- Poor Search Functionality
- Search Functionality Issues
- Poor Usability
- Confusion
- Navigation Issues
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
—
76
Mid-Market
6
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 20.0% |
| Mid-Market | 50.0% |
| Enterprise | 30.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 1 | — |
| 2026 Q1 | 2 | 4.0 |
Satisfaction ratings
Ease of Use9.1
Ease of Setup8.6
Quality of Support9.7
Meets Requirements9.4
What reviewers say
Helpful and Useful for Hotel Inventory Operations
4.5
“Its helpful , useful & great for hotel operations specially related to inventories”
Easy Night Ordering, but Product Search Needs Smarter Matching
3.5
“What did I like most? The fact that you can place any order your operation needs that night directly through the system, without having to contact anyone”
Robust Inventory Management, But Needs Modern Tech Upgrade
5.0
“Birchstreet system is the best SaaS platform for Inventory Management, end to end procurement process management. This tool is quite mature and used by world's top hotels and casinos.”