
Cityworks AMS
14
Reviews
3.9
Star rating
#4
Rank in Public Works
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
—
21
Mid-Market
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 14.3% |
| Mid-Market | 57.1% |
| Enterprise | 28.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use8.1
Ease of Setup7.4
Quality of Support8.0
Meets Requirements8.3
What reviewers say
Good all-in one solution for Dev-Services and Permit tracking
4.0
“Powerful Arc-GIS back-end. Good asset and project management. Easy permit tracking. Fairly maintenance-free.”
Cityworks makes work enjoyable by improving business processes in equip labor materials and WOs
5.0
“It's completely customizable and works with ARCGIS online and MS BI to give the complete picture.”
A sufficiently powerful records and organization tool for utilities
3.0
“The search function that seemless indexed with the residential customer address or their Work Order ID”