G2 Vendor Directory

Cityworks AMS

by Azteca Systems

14

Reviews

3.9

Star rating

#4

Rank in Public Works

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Cityworks AMS.

      Page views and citations · Cityworks AMS

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from Cityworks AMS.

      Key stats

      —

      21

      Mid-Market

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business14.3%
      Mid-Market57.1%
      Enterprise28.6%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.1
      Ease of Setup7.4
      Quality of Support8.0
      Meets Requirements8.3

      What reviewers say

      Good all-in one solution for Dev-Services and Permit tracking

      4.0

      “Powerful Arc-GIS back-end. Good asset and project management. Easy permit tracking. Fairly maintenance-free.”

      Network Technician

      Cityworks makes work enjoyable by improving business processes in equip labor materials and WOs

      5.0

      “It's completely customizable and works with ARCGIS online and MS BI to give the complete picture.”

      Owner

      A sufficiently powerful records and organization tool for utilities

      3.0

      “The search function that seemless indexed with the residential customer address or their Work Order ID”

      Field Technician