Guardian

by Alert Enterprise

Reviews

4.2

Star rating

#12

Rank in Physical Security

Pros and cons

Pros

Ease of Use
Customer Support
Access Control
Reliability
Integrations
Features

Cons

Complexity
Missing Features
Difficult Learning
Limited Customization
Poor Reporting
Dashboard Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Guardian.

Page views and citations · Guardian

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

SAFE TPRM AI Co-Worker

4 switched

Losing to

Based on reviewers of other products who said they switched from Guardian.

Samsara

1 switched

Geotab

1 switched

Key stats

-100.0%

Enterprise

Adoption by company size

Segment	Share of reviews
Small Business	7.4%
Mid-Market	7.4%
Enterprise	85.3%

Quarterly history

Quarter	Reviews	Star rating
2025 Q1	3	4.5
2025 Q2	1	4.5
2025 Q3	1	3.5
2026 Q1	13	4.9
2026 Q2	47	4.0

Satisfaction ratings

Ease of Use8.6

Ease of Setup8.4

Quality of Support9.2

Meets Requirements8.9

What reviewers say

Simple, Scalable Design That Handles High Request Volumes maintaining security and compliance

4.5

“Overall application design is not complex and can handle many requests at same time”

Power Apps Developer

Great Performance with Fast, Responsive Support

5.0

“performance is great, support is always just a email away and quick to respond”

Access Control Specialist

Very Responsive Team and Timely Support

4.0

“The team is very responsive and always replies in a timely manner.”

Specialist Engineering