G2 Vendor Directory

InfoGenesis POS

by Agilysys

12

Reviews

3.8

Star rating

#21

Rank in Restaurant POS

Pros and cons

Pros

  • Ease of Use
  • POS Integration

Cons

  • Integration Issues
  • Poor Customer Support

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for InfoGenesis POS.

Page views and citations · InfoGenesis POS

Source: G2 review data

Losing to

Based on reviewers of other products who said they switched from InfoGenesis POS.

Key stats

—

8

Enterprise

1

Adoption by company size

SegmentShare of reviews
Small Business25.0%
Mid-Market33.3%
Enterprise41.7%

Quarterly history

QuarterReviewsStar rating
2025 Q413.5

Satisfaction ratings

Ease of Use9.3
Ease of Setup8.3
Quality of Support8.2
Meets Requirements8.8

What reviewers say

Pretty Good Software!!!

4.5

“Software is very detailed to use. Can produce some great reports to use. Best software to use in the hospitality business these days as it is structured around that market.”

Assurance Associate

I have enjoyed using Infogenesis

4.0

“Infogenisis is a great POS system as is allows you to stay on the page after sending a ticket. I’ve used others where it closes and you have to log back in each time to do another task. I also like that you can use a credit card in the system as well as start running tabs.”

F&B Manager

Former Service Industry Professional

4.5

“Infogenesis was a great POS system to integrate things like room charges as a form of payment and also for splitting checks or quickly adding an item to ring in that may not have been prepopulated. I was a former AGM in a lounge/restaurant setting where I used InfoGen daily prior”

Marketing Operations Coordinator