Agency
Reviews
Star rating
Rank in Employee Identity Theft Protection
Pros and cons
Pros
- Cybersecurity Protection
- Device Security
- Easy Management
- Dashboard Usability
- Security
Cons
- Poor Usability
- Notification Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 78.0% |
| Mid-Market | 17.1% |
| Enterprise | 4.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 2 | 4.5 |
Satisfaction ratings
What reviewers say
Seamless, Friendly, and Reliable Security Solution
“Agency is most helpful because it runs seamlessly in the background without interfering with daily activities. It ensures my devices remain secure and up to date without requiring constant attention or input from me.”
Fantastic cybersecurity, and a great team
“Vicky, Tyler, and the whole Agency team are fantastic and have made the process for maintaining our security posture simple and straightforward. To give you an idea about how good they are, I really haven't thought about our cybersecurity or device management at all in the almost”
Great Threat Detection!
“I appreciate how proactive they are in protecting us. They do not wait for something to happen; they actively monitor threats and alert us to suspicious activity, especially on the dark web. It is reassuring to have a partner who's always a step ahead. This makes their services ”