Afi Backup for Microsoft 365 and Google Workspace
64
Reviews
4.7
Star rating
#27
Rank in SaaS Backup
Pros and cons
Pros
- Ease of Use
- Customer Support
- Easy Setup
- Affordable
- Reliability
- Backup Solutions
Cons
- Expensive
- Restore Difficulties
- Pricing Issues
- Difficult Setup
- Licensing Issues
- Poor Customer Support
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-20.0%
90
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 40.3% |
| Mid-Market | 35.5% |
| Enterprise | 24.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 5.0 |
| 2025 Q1 | 3 | 4.5 |
| 2025 Q2 | 3 | 4.7 |
| 2025 Q4 | 4 | 3.9 |
| 2026 Q2 | 5 | 4.0 |
| 2026 Q3 | 4 | 4.9 |
Satisfaction ratings
Ease of Use9.6
Ease of Setup9.6
Quality of Support9.6
Meets Requirements9.5
What reviewers say
Intuitive, Reliable, and Great Value with Helpful Support
5.0
“Incredibly intuitive to use, reasonably priced, seems very reliable and it helps keep our Google Suite costs under control. Customer support have also been very helpful.”
10-Minute Setup with Unlimited Retention
5.0
“Two things; ease of setup and unlimited retention. Took literally 10 minutes to set up for my business.”
Easy to setup and deploy.
4.5
“It's an easy to setup and maintain environment. Connecting tenants is smooth and configuring the back-ups takes no time at all.”