G2 Vendor Directory

Actionstep

by Actionstep Software

17

Reviews

4.0

Star rating

#14

Rank in Legal Practice Management

Pros and cons

Pros

  • Tracking
  • Document Management
  • Case Management
  • Navigation Ease
  • Document Sharing
  • Task Management

Cons

    Traffic & LLM citations

    Monthly G2.com page views and citations by AI answer engines for Actionstep.

    Page views and citations · Actionstep

    Source: G2 review data

    Winning from

    Based on reviewers who said they switched from another product.

    1

    Amicus Attorney by CARET

    1 switched

    Losing to

    Based on reviewers of other products who said they switched from Actionstep.

    1

    Lawmatics

    2 switched
    2

    LEAP

    1 switched
    3

    Litify

    1 switched
    4

    Assembly Neos

    1 switched
    5

    Filevine

    1 switched

    Key stats

    —

    35

    Small Business

    3

    Adoption by company size

    SegmentShare of reviews
    Small Business88.2%
    Mid-Market11.8%
    Enterprise0.0%

    Quarterly history

    QuarterReviewsStar rating
    2025 Q115.0
    2026 Q334.5

    Satisfaction ratings

    Ease of Use7.9
    Ease of Setup7.5
    Quality of Support8.3
    Meets Requirements8.7

    What reviewers say

    Modern, Intuitive Actionstep Interface That Makes Adoption Easy

    4.0

    “the modern interface and clean look of action step help to make the experience to the user intuitive”

    IT Director

    Actionstep is a great system for legal work

    5.0

    “Great Program, we have been with Action Step for 10 years now.”

    S

    Actionstep grows with your businsss

    4.5

    “The ability to customise and add own templates. Good support assistance.”

    M