G2 Vendor Directory

Tealeaf by Acoustic

by Acoustic

37

Reviews

4.1

Star rating

#32

Rank in Heatmap Tools

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Tealeaf by Acoustic.

      Page views and citations · Tealeaf by Acoustic

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from Tealeaf by Acoustic.

      Key stats

      —

      39

      Enterprise

      4

      Adoption by company size

      SegmentShare of reviews
      Small Business21.6%
      Mid-Market16.2%
      Enterprise62.2%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.1
      Ease of Setup8.0
      Quality of Support8.6
      Meets Requirements8.5

      What reviewers say

      Much needed product for a large enterprise

      5.0

      “It helps you understand how we interact with customers through UI. It is available as on-prem and available as Cloud-based (SaaS). This tool tells you what customers are doing in real-time and how they are navigating to each page.”

      Senior experience specialist

      Best anomaly detection and session Replay tool

      4.5

      “Used anomaly detection extensively. Loved how it helps showcase top anomalies. Also , the full session replay has been top-notch. Have been an extensive user in the Insurance domain. Loved how it helps keep sensitive information secure while showing other relevant information in ”

      Analytics Specialist

      I have 10+ years of experience with extensive knowledge and expertise in various tools

      5.0

      “Feel easy to implement abd use. I was able to reduce churn and increase srevenue by identifying various errors uncaught through log monitoring. Improved the customer experiences by reducing page navigation and user click”

      Software engineer