G2 Vendor Directory

Zultys Integrated Contact Center vs. Voiso

A side-by-side comparison based on G2 review data.

MetricZultys Integrated Contact Center

by Zultys

Voiso

by Voiso

Overall rating4.04.8
Review count3092
Ease of use8.89.8
Ease of setup8.79.9
Quality of support9.110.0
Meets requirements9.29.5
NPS2585.869565
Small Business30.0%13.0%
Mid-Market66.7%87.0%
Enterprise3.3%0.0%
Total page views431,064
Total LLM citations253,443

Zultys Integrated Contact Center

Zultys delivers an easy-to-use, secure, and reliable platform designed to streamline all forms of communications and increase productivity for any size business. Our Integrated Contact Center (ICC) solution to optimize operations, expertly handle customer calls, and increase employee productivity. The ICC comes pre-packaged with features to streamline processes and improve customer service departments of any size and call volume: • Advanced Call Routing based on real-time activity • Call Recording — Full-time and on-demand • Call Attached Data (CAD) for customizable Agent • Scripts,

Pros

    Voiso

    Voiso is an AI-powered contact center platform designed to enhance the efficiency and effectiveness of sales and support teams. By leveraging advanced technology, Voiso enables organizations to deliver superior customer interactions at a faster pace. This platform caters to a diverse range of users, from high-growth startups to established global enterprises, all seeking to improve agent productivity, lower operational costs, and expand customer engagement across various channels and regions.

    Pros

    • Reliability
    • Ease of Use
    • Features
    • Artificial Intelligence
    • AI Technology
    • Time-saving