Zultys Integrated Contact Center vs. Squaretalk
A side-by-side comparison based on G2 review data.
| Metric | Zultys Integrated Contact Center | Squaretalk |
|---|---|---|
| Overall rating | 4.0 | 4.8 |
| Review count | 30 | 149 |
| Ease of use | 8.8 | 9.5 |
| Ease of setup | 8.7 | 9.5 |
| Quality of support | 9.1 | 9.4 |
| Meets requirements | 9.2 | 9.1 |
| NPS | 25 | 85.810811 |
| Small Business | 30.0% | 42.3% |
| Mid-Market | 66.7% | 55.7% |
| Enterprise | 3.3% | 2.0% |
| Total page views | 43 | 1,382 |
| Total LLM citations | 25 | 2,332 |
Zultys Integrated Contact Center
Zultys delivers an easy-to-use, secure, and reliable platform designed to streamline all forms of communications and increase productivity for any size business. Our Integrated Contact Center (ICC) solution to optimize operations, expertly handle customer calls, and increase employee productivity. The ICC comes pre-packaged with features to streamline processes and improve customer service departments of any size and call volume: • Advanced Call Routing based on real-time activity • Call Recording — Full-time and on-demand • Call Attached Data (CAD) for customizable Agent • Scripts,
Squaretalk
Squaretalk is a contact center solution platform designed to help users streamline communication with prospects and customers while enhancing sales opportunities and operational growth. This platform integrates various communication channels, including voice calls, WhatsApp Business messaging, and email, allowing teams to engage effectively with their audience. The solution is tailored for businesses of all sizes, offering features that simplify outreach and improve conversion rates without introducing unnecessary complexity or costs.
- Ease of Use
- Reliability
- Efficiency
- Automation
- Features
- Helpful