G2 Vendor Directory

Zultys Integrated Contact Center vs. Squaretalk

A side-by-side comparison based on G2 review data.

MetricZultys Integrated Contact Center

by Zultys

Squaretalk

by Squaretalk

Overall rating4.04.8
Review count30149
Ease of use8.89.5
Ease of setup8.79.5
Quality of support9.19.4
Meets requirements9.29.1
NPS2585.810811
Small Business30.0%42.3%
Mid-Market66.7%55.7%
Enterprise3.3%2.0%
Total page views431,382
Total LLM citations252,332

Zultys Integrated Contact Center

Zultys delivers an easy-to-use, secure, and reliable platform designed to streamline all forms of communications and increase productivity for any size business. Our Integrated Contact Center (ICC) solution to optimize operations, expertly handle customer calls, and increase employee productivity. The ICC comes pre-packaged with features to streamline processes and improve customer service departments of any size and call volume: • Advanced Call Routing based on real-time activity • Call Recording — Full-time and on-demand • Call Attached Data (CAD) for customizable Agent • Scripts,

Pros

    Squaretalk

    Squaretalk is a contact center solution platform designed to help users streamline communication with prospects and customers while enhancing sales opportunities and operational growth. This platform integrates various communication channels, including voice calls, WhatsApp Business messaging, and email, allowing teams to engage effectively with their audience. The solution is tailored for businesses of all sizes, offering features that simplify outreach and improve conversion rates without introducing unnecessary complexity or costs.

    Pros

    • Ease of Use
    • Reliability
    • Efficiency
    • Automation
    • Features
    • Helpful