G2 Vendor Directory

Zultys Integrated Contact Center vs. NUACOM

A side-by-side comparison based on G2 review data.

MetricZultys Integrated Contact Center

by Zultys

NUACOM

by NUACOM

Overall rating4.04.8
Review count30318
Ease of use8.89.5
Ease of setup8.79.5
Quality of support9.19.8
Meets requirements9.29.6
NPS2586.163522
Small Business30.0%93.1%
Mid-Market66.7%6.9%
Enterprise3.3%0.0%
Total page views434,235
Total LLM citations251,724

Zultys Integrated Contact Center

Zultys delivers an easy-to-use, secure, and reliable platform designed to streamline all forms of communications and increase productivity for any size business. Our Integrated Contact Center (ICC) solution to optimize operations, expertly handle customer calls, and increase employee productivity. The ICC comes pre-packaged with features to streamline processes and improve customer service departments of any size and call volume: • Advanced Call Routing based on real-time activity • Call Recording — Full-time and on-demand • Call Attached Data (CAD) for customizable Agent • Scripts,

Pros

    NUACOM

    Trusted by more than 25,000 users Nuacom is a business phone and contact center platform that helps teams manage voice communications, call routing, and contextual analytics across devices and systems. It is particularly relevant to organisations that depend on voice interactions for customer engagement, sales pipelines, and operational coordination. Nuacom’s feature rich platform provides both foundational telephony and analytical layers: Cloud-Hosted VoIP Calling – Place and receive calls with internet-based infrastructure on various endpoints.

    Pros

    • Customer Support
    • Ease of Use
    • Helpful
    • Easy Setup
    • Customer Service
    • Implementation Ease