Zultys Integrated Contact Center vs. FreJun
A side-by-side comparison based on G2 review data.
| Metric | Zultys Integrated Contact Center | FreJun |
|---|---|---|
| Overall rating | 4.0 | 4.8 |
| Review count | 30 | 81 |
| Ease of use | 8.8 | 9.9 |
| Ease of setup | 8.7 | 9.8 |
| Quality of support | 9.1 | 9.9 |
| Meets requirements | 9.2 | 9.9 |
| NPS | 25 | 92 |
| Small Business | 30.0% | 21.0% |
| Mid-Market | 66.7% | 79.0% |
| Enterprise | 3.3% | 0.0% |
| Total page views | 43 | 987 |
| Total LLM citations | 25 | 1,842 |
Zultys Integrated Contact Center
Zultys delivers an easy-to-use, secure, and reliable platform designed to streamline all forms of communications and increase productivity for any size business. Our Integrated Contact Center (ICC) solution to optimize operations, expertly handle customer calls, and increase employee productivity. The ICC comes pre-packaged with features to streamline processes and improve customer service departments of any size and call volume: • Advanced Call Routing based on real-time activity • Call Recording — Full-time and on-demand • Call Attached Data (CAD) for customizable Agent • Scripts,
FreJun
FreJun is a cloud telephony platform that automates your business calls. Users can make outbound business calls using a unique virtual number and receive inbound calls on the same number. The calls made through the virtual numbers can be recorded and integrated with any workflow tools such as CRM and ATS. Detailed call analytics and AI insights are generated to improve team performance. FreJun also provides a unique Automated calling feature (auto-dialer) where the user can automatically call a list of numbers.