Zultys Integrated Contact Center vs. CloudTalk
A side-by-side comparison based on G2 review data.
| Metric | Zultys Integrated Contact Center | CloudTalk |
|---|---|---|
| Overall rating | 4.0 | 4.4 |
| Review count | 30 | 1,943 |
| Ease of use | 8.8 | 9.2 |
| Ease of setup | 8.7 | 9.0 |
| Quality of support | 9.1 | 8.9 |
| Meets requirements | 9.2 | 8.9 |
| NPS | 25 | 56.984713 |
| Small Business | 30.0% | 64.9% |
| Mid-Market | 66.7% | 31.3% |
| Enterprise | 3.3% | 3.9% |
| Total page views | 43 | 4,588 |
| Total LLM citations | 25 | 25,986 |
Zultys Integrated Contact Center
Zultys delivers an easy-to-use, secure, and reliable platform designed to streamline all forms of communications and increase productivity for any size business. Our Integrated Contact Center (ICC) solution to optimize operations, expertly handle customer calls, and increase employee productivity. The ICC comes pre-packaged with features to streamline processes and improve customer service departments of any size and call volume: • Advanced Call Routing based on real-time activity • Call Recording — Full-time and on-demand • Call Attached Data (CAD) for customizable Agent • Scripts,
CloudTalk
CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically.
- Ease of Use
- Reliability
- Intuitive
- Helpful
- Calling Features
- Call Quality