G2 Vendor Directory

Zultys Integrated Contact Center vs. Close

A side-by-side comparison based on G2 review data.

MetricZultys Integrated Contact Center

by Zultys

Close

by Close

Overall rating4.04.7
Review count302,124
Ease of use8.89.4
Ease of setup8.79.2
Quality of support9.19.4
Meets requirements9.29.2
NPS2583.365019
Small Business30.0%79.4%
Mid-Market66.7%19.9%
Enterprise3.3%0.7%
Total page views435,266
Total LLM citations2539,467

Zultys Integrated Contact Center

Zultys delivers an easy-to-use, secure, and reliable platform designed to streamline all forms of communications and increase productivity for any size business. Our Integrated Contact Center (ICC) solution to optimize operations, expertly handle customer calls, and increase employee productivity. The ICC comes pre-packaged with features to streamline processes and improve customer service departments of any size and call volume: • Advanced Call Routing based on real-time activity • Call Recording — Full-time and on-demand • Call Attached Data (CAD) for customizable Agent • Scripts,

Pros

    Close

    Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.

    Pros

    • Ease of Use
    • Helpful
    • Features
    • Simple
    • Intuitive
    • Efficiency