G2 Vendor Directory

Zultys Integrated Contact Center vs. CallHippo

A side-by-side comparison based on G2 review data.

MetricZultys Integrated Contact Center

by Zultys

CallHippo

by CallHippo

Overall rating4.04.4
Review count30416
Ease of use8.89.0
Ease of setup8.79.0
Quality of support9.19.1
Meets requirements9.29.0
NPS2570.559611
Small Business30.0%75.7%
Mid-Market66.7%21.4%
Enterprise3.3%2.9%
Total page views431,650
Total LLM citations2510,009

Zultys Integrated Contact Center

Zultys delivers an easy-to-use, secure, and reliable platform designed to streamline all forms of communications and increase productivity for any size business. Our Integrated Contact Center (ICC) solution to optimize operations, expertly handle customer calls, and increase employee productivity. The ICC comes pre-packaged with features to streamline processes and improve customer service departments of any size and call volume: • Advanced Call Routing based on real-time activity • Call Recording — Full-time and on-demand • Call Attached Data (CAD) for customizable Agent • Scripts,

Pros

    CallHippo

    CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.

    Pros

    • Ease of Use
    • Call Quality
    • Reliability
    • Easy Setup
    • Customer Support
    • Features