Zultys Integrated Contact Center vs. Aircall
A side-by-side comparison based on G2 review data.
| Metric | Zultys Integrated Contact Center | Aircall |
|---|---|---|
| Overall rating | 4.0 | 4.4 |
| Review count | 30 | 1,681 |
| Ease of use | 8.8 | 9.3 |
| Ease of setup | 8.7 | 9.1 |
| Quality of support | 9.1 | 8.8 |
| Meets requirements | 9.2 | 9.0 |
| NPS | 25 | 66.788544 |
| Small Business | 30.0% | 55.0% |
| Mid-Market | 66.7% | 41.0% |
| Enterprise | 3.3% | 4.0% |
| Total page views | 43 | 5,460 |
| Total LLM citations | 25 | 31,209 |
Zultys Integrated Contact Center
Zultys delivers an easy-to-use, secure, and reliable platform designed to streamline all forms of communications and increase productivity for any size business. Our Integrated Contact Center (ICC) solution to optimize operations, expertly handle customer calls, and increase employee productivity. The ICC comes pre-packaged with features to streamline processes and improve customer service departments of any size and call volume: • Advanced Call Routing based on real-time activity • Call Recording — Full-time and on-demand • Call Attached Data (CAD) for customizable Agent • Scripts,
Aircall
Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 250+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support.
- Ease of Use
- Easy Integration
- Features
- Reliability
- Call Recording
- Intuitive