G2 Vendor Directory

Zulip vs. Otter.ai

A side-by-side comparison based on G2 review data.

MetricZulip

by Kandra Labs

Otter.ai

by Otter.ai

Overall rating4.64.4
Review count117506
Ease of use8.79.2
Ease of setup9.39.2
Quality of support9.38.7
Meets requirements9.49.0
NPS74.78260966.067864
Small Business70.8%72.7%
Mid-Market22.1%20.9%
Enterprise7.1%6.4%
Total page views3123,823
Total LLM citations3,44566,623

Zulip

Zulip is an organized team chat application for distributed teams. Zulip’s 100% open-source software is available as a cloud service or a self-hosted solution. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication Zulip serves startups, and small and mid-sized businesses, as well as communities with up to tens of thousands of members. It’s used by thousands of organizations around the world.

Pros

  • Ease of Use
  • Organization
  • Features
  • Communication
  • Intuitive
  • Team Collaboration

Otter.ai

Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, transcribe, and summarize all their meetings, making it easy to recall action items and easily share key insights. Otter integrates with leading video conference platforms, including Zoom, Microsoft Teams, and Google Meet, to automatically join and generate meeting notes.

Pros

  • Ease of Use
  • Helpful
  • Accuracy
  • Transcription
  • Meetings
  • AI Summary