G2 Vendor Directory

Zoom Phone vs. Yeastar P-Series PBX System

A side-by-side comparison based on G2 review data.

MetricZoom Phone

by Zoom

Yeastar P-Series PBX System

by Xiamen Yeastar Digital Technology Co., Ltd

Overall rating4.64.8
Review count2,68381
Ease of use9.49.8
Ease of setup9.29.6
Quality of support8.99.4
Meets requirements9.49.4
NPS76.92889687.341772
Small Business51.8%75.3%
Mid-Market33.4%21.0%
Enterprise14.9%3.7%
Total page views3,417315
Total LLM citations17,6763,649

Zoom Phone

The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Easy Communication
  • Video Quality
  • Features

Yeastar P-Series PBX System

Yeastar P-Series PBX System is the easy-first unified communications solution designed for every business size and industry. It reinvents how business connects by converging voice, video, chat, apps, and more in one solution, empowering modern businesses to engage teams, work anywhere, and delight customers easily. Easy to adopt, use, manage, and grow. With Yeastar P-Series PBX System, boundless communication will be within your easy reach.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Customer Support
  • Easy Setup
  • Reliability