G2 Vendor Directory

Zoom Phone vs. Voiso

A side-by-side comparison based on G2 review data.

MetricZoom Phone

by Zoom

Voiso

by Voiso

Overall rating4.64.8
Review count2,68392
Ease of use9.49.8
Ease of setup9.29.9
Quality of support8.910.0
Meets requirements9.49.5
NPS76.92889685.869565
Small Business51.8%13.0%
Mid-Market33.4%87.0%
Enterprise14.9%0.0%
Total page views3,4171,064
Total LLM citations17,6763,443

Zoom Phone

The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Easy Communication
  • Video Quality
  • Features

Voiso

Voiso is an AI-powered contact center platform designed to enhance the efficiency and effectiveness of sales and support teams. By leveraging advanced technology, Voiso enables organizations to deliver superior customer interactions at a faster pace. This platform caters to a diverse range of users, from high-growth startups to established global enterprises, all seeking to improve agent productivity, lower operational costs, and expand customer engagement across various channels and regions.

Pros

  • Reliability
  • Ease of Use
  • Features
  • Artificial Intelligence
  • AI Technology
  • Time-saving