Zoom Phone vs. Talkroute
A side-by-side comparison based on G2 review data.
| Metric | Zoom Phone | Talkroute |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 2,683 | 44 |
| Ease of use | 9.4 | 9.8 |
| Ease of setup | 9.2 | 9.6 |
| Quality of support | 8.9 | 9.3 |
| Meets requirements | 9.4 | 9.0 |
| NPS | 76.928896 | 86.363636 |
| Small Business | 51.8% | 93.2% |
| Mid-Market | 33.4% | 6.8% |
| Enterprise | 14.9% | 0.0% |
| Total page views | 3,417 | 1,897 |
| Total LLM citations | 17,676 | 1,490 |
Zoom Phone
The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.
- Ease of Use
- Video Conferencing
- Reliability
- Easy Communication
- Video Quality
- Features
Talkroute
Talkroute is a cloud based business phone system designed to help small and midsize businesses sound professional, stay connected, and manage calls from anywhere. Built for modern, distributed teams, Talkroute replaces traditional phone systems with a flexible virtual phone solution that works seamlessly across desktop, mobile, and web without requiring specialized hardware.
- Ease of Use
- Easy Setup
- Quick Setup
- Simple
- Customer Support
- Reliability