G2 Vendor Directory

Zoom Phone vs. Streams.AI

A side-by-side comparison based on G2 review data.

MetricZoom Phone

by Zoom

Streams.AI

by PanTerra Networks

Overall rating4.64.3
Review count2,68340
Ease of use9.49.1
Ease of setup9.28.7
Quality of support8.98.9
Meets requirements9.48.9
NPS76.92889652.631579
Small Business51.8%52.5%
Mid-Market33.4%22.5%
Enterprise14.9%25.0%
Total page views3,417367
Total LLM citations17,676816

Zoom Phone

The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Easy Communication
  • Video Quality
  • Features

Streams.AI

Streams.AI by PanTerra Networks is a unified, AI-powered cloud-based communications platform designed to help businesses streamline communication and engagement efforts. The solution integrates voice, video, messaging, file sharing, and contact center functionalities into a single, user-friendly interface. Streams.AI allows teams of all sizes to connect and collaborate seamlessly, eliminating the need to juggle multiple applications.

Pros

  • Reliability
  • High Quality
  • Ease of Use
  • Cloud Storage
  • Security
  • Quick Response