G2 Vendor Directory

Zoom Phone vs. Ringover

A side-by-side comparison based on G2 review data.

MetricZoom Phone

by Zoom

Ringover

by Ringover

Overall rating4.64.6
Review count2,683500
Ease of use9.49.4
Ease of setup9.29.3
Quality of support8.99.2
Meets requirements9.49.2
NPS76.92889680.467091
Small Business51.8%78.5%
Mid-Market33.4%21.1%
Enterprise14.9%0.4%
Total page views3,4171,590
Total LLM citations17,67615,859

Zoom Phone

The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Easy Communication
  • Video Quality
  • Features

Ringover

Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Helpful
  • Intuitive
  • Call Quality