Zoom Phone vs. Podium
A side-by-side comparison based on G2 review data.
| Metric | Zoom Phone | Podium |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 2,683 | 2,155 |
| Ease of use | 9.4 | 9.4 |
| Ease of setup | 9.2 | 9.2 |
| Quality of support | 8.9 | 9.1 |
| Meets requirements | 9.4 | 9.2 |
| NPS | 76.928896 | 71.621622 |
| Small Business | 51.8% | 61.1% |
| Mid-Market | 33.4% | 34.2% |
| Enterprise | 14.9% | 4.7% |
| Total page views | 3,417 | 6,056 |
| Total LLM citations | 17,676 | 76,684 |
Zoom Phone
The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.
- Ease of Use
- Video Conferencing
- Reliability
- Easy Communication
- Video Quality
- Features
Podium
Podium builds the AI Employees that power local businesses. Trusted by 60,000+ businesses across Automotive, Home Services, Aesthetics, and Retail, Podium's AI Employees increase lead conversion by 45% and generate 30% more revenue, without adding headcount. Podium is purpose-built for the industries we serve: Automotive: Podium turns every lead into a test drive or service appointment and searches for more opportunities in your database.
- Ease of Use
- Helpful
- Communication
- Easy Communication
- Customer Support
- Useful